Should I apply for an account with Projector Bulbs?
If you are a school, private training organisation or reseller, applying for an account will give you access to our special pricing. Otherwise, there is no need to apply for an account, simply place your order via the website or contact us directly if you need assistance.
What is the return policy?
Please see our Terms & Conditions (bottom of your screen) for complete details regarding our returns policy. Email us at email@example.com with the subject line "RMA" if you require an RMA form.
How long will my order take to arrive?
As soon as your payment has been confirmed your order will be processed. We do not hold in stock every one of the 5000+ lamps we supply therefore delivery times can vary. In stock items usually take between 1-3 days whereas out of stock items take on average between 3 -10 working days. Deliveries to rural addresses may take an extra day or two. Almost all orders will be supplied in a maximum of 10 working days. If your order is urgent then please contact us and we will advise what your delivery time will be.
How secure is my credit card information?
We outsource our payment gateway to the trusted New Zealand payment service provider - DPS Payment Express. Thanks to DPS, Projector Bulbs never receives or stores your credit card details.
What forms of payment can I use?
We accept Visa and MasterCard for online orders. If you would like to pay via Direct Credit, please contact us directly and we will send you an invoice which will include bank account details for payment. Once your payment has been received, we will then ship your order.
I can't find the lamp I need!
If for any reason you are can't find the lamp you need or you're not 100% sure you've selected the right lamp, please give us a call or use the enquiry contact details and we'll help you out.